Is your current claims experience making your customers’ toughest moments even harder?
Outdated, disjointed claims systems are expensive and hard to update
Lack of connected digital workflow leading to inefficiency and improved performance.
Legacy systems don’t support modern experiences customers expect
Information scattered across platforms makes it impossible to confidently provide customer service.
Too many emails and manual forms mean errors and added expense
Manual processes can’t scale, keeping data stuck in silos. Data quickly becomes inaccurate, and employees struggle with inefficiency.
PERSONALIZED CUSTOMER EXPERIENCES ARE THE FUTURE
Hi! We’re Cask
We help clients create world-class employee and customer experiences, that drive fierce customer loyalty, improve employee satisfaction and increase efficiencies.
0X
Double profits over next 5 years with digitized solution0pts
Reduced gap between customer and employee NPS0%
Reduction in cost of claims journeya better way
Reduced Cost. Increased Efficiency. Stand-Out Customer Experience.
Pre-built use cases for the full claims lifecycle
Engagement Workflow leveraging Advanced Agent
Omni-Channel, consumer-grade experience
Intelligent workflow & process automation
Smart claims triage & intelligent processing
Highly personalized & tailored for various personas
Seamless integrations with ServiceNow Integration Hub
Intelligent dashboards & custom playbooks
Integrated FSO data model = no / low code configuration
Transform your resident and employee experience with Government Solution Center
This is where people, process, and technology come together to create an engagement vehicle for residents and government departments. Connect with us today to learn more about putting Government Solution Center to work for you.